Understanding Emotions and Behavior of Others
The thoughts, actions, and emotions of others are very difficult to predict. The way we infer about others is often inaccurate based on what we see. This greatly affects communication and relationship building.
Understanding Others Through Listening Skill
In EQ, listening skill is an extremely effective method to understand the other person and grasp the root of the issue.
Your Listening Ability Might Not Be as Good as You Think!
According to research by the American Medical Association, doctors often interrupt patients after just 23 seconds, while on average it only takes 92 seconds for us to complete conveying an idea, but they still can't wait to hear it all.
Just 23 Seconds!!
We often misunderstand the true meaning of active listening. Check out my short video on the significance of listening. Click here! ;)
How to Listen Better?
In one minute, our ears can hear 125 - 150 words while our brain thinks about 1000 - 3000 words (according to Yale Center for Emotional Intelligence).
It's easy to understand that we often lose focus and don't really listen. To develop listening skills, we need to learn to:
- Focus on listening without judging
- Focus on important points about behavior and emotions
- Observe body language and facial expressions while listening
- Communicate on the same emotional frequency as the listener
- Ask questions to open up and understand more about their thoughts, feelings, and issues
- Know what to absolutely avoid when listening in communication
Discover Your Inner Leadership Skills with Emotional Intelligence
Are you ready to unlock your true potential and lead with confidence? Join me, Ngan Tran and The New Leaders, as we guide you through the journey of discovering and harnessing your core values using the power of Emotional Intelligence (EQ).
With my background in the Harvard Executive Leadership Program and a Master's in Executive Leadership Coaching, I specialize in EQ leadership training, communication, and effective leadership development. I'm dedicated to helping you achieve personal and professional excellence.
Let's embark on this transformative journey together! Shall we?
